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VENDOR SERVICE CENTER

Welcome to the RealManage Vendor Service Center where we strive to quickly and efficiently answer your questions and assist you as you serve the communities that we manage.

Vendors have several options to contact us for various purposes:

  1. Vendor Invoicing Upload – This is the fastest and most efficient way for you to send us an invoice for any work done for one of our communities on a 24 x 7 basis. Simply click on the links to the right to obtain instructions, submit a question, or to upload an invoice.
  2. Contact the RealManage Community Association Manager (CAM) – Most projects are negotiated and scheduled through our CAM staff. Please contact our local branch for the name and contact information for the CAM of the community in question.
    • Email – Email us at Service@RealManage.com or directly to the CAM and let us know what we can do for you. Please be sure to include the name of your company and the name of the HOA or Condominium Association in question.
    • Toll-free Number – Call us at 866-4-RealService (866-473-2573) . Our Service Center is open from 7:30 a.m. - 7:00 p.m. Central time, Monday through Friday. Please be prepared to provide us the name of your company and the name of the HOA or Condominium Association in question so we can forward you to the proper CAM.
    • Toll-free Fax – Fax us at 866-919-5696. Please be sure to include your full name, the name of your company, and the name of the HOA or Condominium Association in question so we can forward to the proper CAM.
    • U.S. Mail – Mail us any pertinent correspondence along with your full name, the name of your company and the name of the HOA or Condominium Association:
      RealManage
      16200 Addison Road, Suite 150
      Addison, TX 75001
    • In-person Visit to One of Our Offices – Walk into any one of our full-service branch offices (use the Find a RealManage Office search feature to the right). Be sure to bring any pertinent correspondence with you.  Call first to determine whether or not the office location nearest you is a full-service office.

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Vendor Invoice Electronic Submission
Welcome to the RealManage Vendor Invoice Electronic Submission page. This submission process is for services you have provided to community associations managed by RealManage. The electronic submission of your invoice will result in the fastest processing of your invoice. Uploaded invoices are immediately queued in RealManage's proprietary automated work flow system.
Invoice and Payment Processing Instructions for Vendors
Submit a Question or Request an Invoice Status Update
Select Association Branch:
Please select the RealManage Branch location that procured your services.
Upload File:
 Please upload each Invoice as a SEPARATE PDF document. Multiple Invoices will not be paid off a single document. Please only submit non color PDF documents with a resolution of 150 dpi and no larger than 4mb in size. If you chose electronic submission, please do not submit another copy of this invoice by mail, hand, delivery or e-mail.

Accepted formatted Files: Adobe PDF
 


  
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